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policy

When it comes to shipping, KT Mya Specialty Lingerie follows a set of rules to ensure a smooth and efficient process. Our goal is to provide you with a seamless shopping experience, from the moment you place your order to the moment it arrives at your doorstep.

Fast and Efficient Shipping

We understand that once you've made a purchase, you're eager to receive your items as soon as possible. That's why we strive to ship all orders within 24 hours of purchase. This means that once your order is placed, it will be processed and prepared for shipment within one business day.

Discreet Packaging

Your privacy is important to us. We understand that some customers may prefer to keep their purchases confidential. That's why we ensure that all orders are shipped in discreet packaging. There will be no indication of the contents or the nature of the products on the outside of the package, allowing you to shop with confidence.

Shipping Methods

At KT Mya Specialty Lingerie, we offer a variety of shipping methods to cater to your needs. We primarily use USPS (United States Postal Service) and UPS (United Parcel Service) for domestic shipments. For international orders, we also offer USPS First Class International.

Customer Pays for Shipping

As a customer, you are responsible for the cost of shipping. The shipping fee will be calculated based on the weight of your order and the destination. During the checkout process, you will be provided with the shipping options available for your location, along with the corresponding costs. Please note that shipping fees are non-refundable.

Standard Shipping Rates

Our shipping rates are based on the standard rates set by the shipping carriers we work with. These rates are determined by factors such as the weight and dimensions of the package, as well as the destination. We strive to provide you with the most competitive rates possible, ensuring that you receive the best value for your money.

If you have any questions or concerns regarding our shipping rules, please don't hesitate to contact us. Our dedicated customer support team is here to assist you and provide any additional information you may need.